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LMS Support Students


Welcome to the GIBS Blackboard Students Support area

The GIBS Digital Learning Solutions team has created a number of helpful resources to enable students new to the world of online learning and the Aspire virtual learning environment to get up to speed with accessing and using the system as quickly as possible. Please take some time to browse through the topics provided and direct other users to this site if they require assistance in a particular area.

We have tried to cover all of the basic aspects of navigating to and within Aspire and are adding updates regularly.

Should you experience any technical issues with Aspire or cannot find help on a particular topic please send an email request to for assistance.  The current hours of operation for the service desk are between 7am and 7pm on weekdays​, and 7am and 1pm on weekends.  There is also a help desk on campus in the Information Centre.

​Help & Support

Please submit all Aspire technical help requests to the following email address:

Alternatively you can call the LMS Support Desk on the following number: 011 771 4100 (within support hours).

New Aspire Users - Download the ASPIRE Introductory User Guide here.


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Download the student app “Blackboard” to ensure that you stay informed, up-to-date and connected to Aspire. Access your grades, handouts, assignments, discussions and much more.


We are processing your request, please be patient.