FAQ's

Q: Which browsers are compatible with Blackboard?

A: Most updated versions of popular browsers will work well (Internet Explorer, Chrome, Safari etc.), however, for the best experience, we encourage users to make use of Google Chrome or Mozilla FireFox.

Q: How do I login to Blackboard?

A: To access your Blackboard profile and courses go to the following URL using your internet browser.

https://gibs.blackboard.com

If you are using ClickUp kindly use the link provided below to access it:

https://clickup.up.ac.za/
Q: Where do I get a username and password?

A: A username and password will be sent to you by program managers upon registration into the programme. If you require additional information regarding this process please contact your programme manager directly.

Q: How do I change my Blackboard password?

A: Users can change their Blackboard passwords by clicking on the 'Forgot Your Password' link on the login page of Blackboard to change your password and gain access to the system.

To change you Blackboard password now, click here.

NB: Please note a the password change is only applicable for GIBS Blackboard. To change a ClickUp password users can submit a request to lms-support@gibs.co.za

Q: Is Blackboard available on mobile and tablets?

A: Yes, there is an app available. It is called 'Blackboard Mobile Learn' and is available for download for most mobile phones and tablets. Please use the iTunes or Play Store links on the side to download the one for your device.

Q: Will I need training to use the system?

A: In orientation, student users will be briefed by the LMS support team about using the system.

Global Navigation Profile - completing the online profile

The Global Navigation Profile is your personal profile within Blackboard. It serves as a reflection of how you want to present yourself to your peers, classmates, instructors, and employers. In your Blackboard profile, you decide what you want to be called, what your academic interests are, and anything else you want to share.

Click here for more information.

NOTE: This profile is only available within the system and is not integrated with any third party social platforms such as Facebook or Twitter.

Blackboard 'My Homepage'

The Home Page contains modules that display notifications about your course.
Click here
 for instructions on how to understand the function.

Q: how do i navigate my course?

A: Courses vary in design depending on the instructor but some common elements exist. Click here for instructions on navigating successfully.

Discussion boards

The discussion board is a tool for sharing thoughts and ideas about class materials.
Click here for instructions on using Discussion boards.

Viewing 'My Announcements'

Course members can view important messages from instructors in the My Announcements module or through the announcements tool.
Click here
for more details.

Q: How do I submit my Assignments?

A: Assignments are used to assess your mastery over course content and objectives. 
Click here
for instructions on accessing and submitting assignments in Blackboard.

Using course Wikis

A wiki is a collaborative tool that allows you to contribute and modify one or more pages of course related materials.
Click here for instructions on using the tool.

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