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Retail and Consumer Insights 2018

Unpacking the retail industry.

South Africa's retail industry boasts first world retail infrastructure and brands while operating in a complex mix of both first and 'third' world markets. The industry has evolved from predominately local brands, who enjoyed home market dominance, to a more competitive landscape with international brands such as Walmart, Zara, Topshop and H&M, all setting up shop on our shores.

While this presents challenges, it also offers opportunities and raises a number of questions.  

Can international brands survive at a price point that is feasible and on trend for the economically and culturally segmented SA market? In turn, can local retailers survive the competition while maintaining their differentiation and value propositions? Declining economic growth, political uncertainty, high inflation, lower business and consumer confidence, add complexity to an already challenging business environment.  

Retailers and their supporting ecosystem of suppliers, manufacturers, distributors and logistics companies will have to adapt to remain sustainable and thrive amidst the volatility of the changing retail environment.


Conference Themes:

  • Local and international retail trends
  • The impact of digital, mobile and ecommerce on retail
  • Understanding the consumer; future shopping behaviours and customer engagement
  • Product differentiation
  • Operational effectiveness and efficiency
  • The profitability challenge and driving bottom line growth


Grant Pattison, COO, Edcon Group

Benjamin Trisk, CEO, Exclusive Books

Zaf Mahomed, CFO at McDonald's SA  

Susan Mawer, Chief Commercial Officer – AutoZone

Molefi Moloantoa, CEO of Primedia Unlimited Malls

Enrico Baldassarri, Regional Managing Director Africa, Revlon

Colin Fleming, Currently Head of Retail at Zapper

Nomfundo Dlamini, Founder, Tank Research

Richard Fienberg, Partner: Value Creation, Ethos Private Equity 

Ryan Bacher, MD and co-founder of the NetFlorist Group

Hilton Mer, Portfolio Executive at Al Alfia Holding

Guy Lundy, Senior Client Partner, Korn Ferry

Sedick Arendse, Operations Director, Clicks Group

Luisa Mazinter, Chief Marketing Officer, TymeDigital

John Bradshaw, Head of Marketing, Pick n Pay

Dallas Glover, Global Regional Strategic Leader, McCann Group

Carolyn White, Director Shopper, Marketing & Retail, Mc Cann Group

Preetesh Sewraj, CEO & Chief Innovation Analyst, Product of the Year – South Africa

 Click here for the Programme Agenda


A 20% discount applies for companies booking 5 or more attendees.

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