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The Ethical Dilemma of Digital Disruption

In a world of ongoing, constant disruption, a whirlwind of investment in technology has rewritten the rules of the game across many industries

Is technological innovation actually benefiting human kind? Is it empowering, or does it encroach on people’s rights to privacy and digital security? Should humans take precedent over machines when it comes to employment? Should self-driving cars decide which pedestrian most deserves to survive in the event of a catastrophic crash? Companies rarely have policy guidelines in this regard and are unlikely to have the skills to evaluate the ethical implications of complex programming decisions or, for that matter algorithms which are often now at the heart of many businesses. 

This forum explores the compromises we are now forced to make, as well as looking at the future impact of technology-based decisions.


  • Jacques Celliers, CEO, FNB;
  • Kuseni Dlamini, chairman of Massmart and Aspen Pharmacare Holdings;
  • Sneha Shah, CEO, Thomson Reuters Africa;
  • Luke McKend, CEO, Google South Africa; and
  • Prof Nicola Kleyn, dean: GIBS.

Additional Info:

Registration: 17:30 - 18:00

Starts: 18:00

Ends: 19:30

A light buffet will be served after the event.

Want to attend but can't afford to? Email for one of the limited free seats available.

Please note that this forum is recorded for City Press and GIBS.

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  • Professor Nicola Kleyn is the Dean: Executive Education at Erasmus University’s Rotterdam School of Management and a full professor of Corporate Marketing.

    Until June 2020 Prof Kleyn was Dean of the University of Pretoria’s Gordon Institute of Business Science (GIBS), a position she held for five years. In addition to her executive management responsibilities at GIBS, Prof Kleyn is a researcher and teacher in the areas of Corporate Branding and Reputation Management. She is also an active strategic facilitator and enjoys moderating public events.

    Prof Kleyn a former President of the Board of the South African Business Schools Association (SABSA), Chair of the Accreditation Committee of the Association of African Business Schools (AABS), the African representative on the CEEMAN board and a member of the global EYQ Fellows Program and a member of the Advisory Boards of the Gordon Institute of Business Science and MIB Trieste School of Management.


    • DBA (UP)
    • MBA (Wits)
    • B Com (Hons) (Wits)
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