Registration: 17h45 - 18h00
Forum Start Time: 18h00
Length: 1 hour 30 minutes
Cocktails will be served after the event
Each bank has its own starting point on the path to becoming bionic. It can treat the journey as a series of one-off projects or as a unified programme of change—a transformation. Banks that embark on a unified program have a greater chance of success.This forum discusses the various aspects of bionic retail banks more closely, these include: clear vision, a future-proof distribution
model, customer centricity, technology and operational
excellence, organisational vitality and financial and risk control.
Ian Walsh, leads the Boston Consulting Group's retail banking area globally