Improving Financial Inclusion in South Africa


Incorporating the unbanked and uninsured into formal financial services in a sustainable way will not only help propel socio-economic development, it will provide a new market opportunity for the private sector.  The challenges however, are that the most widely accepted methods of measuring financial inclusion do not incorporate the full spectrum of products (such as transaction accounts, credit, insurance and savings), and they only measure adoption without acknowledging the level of usage or sustainability.

Boston Consulting Group (BCG) recently undertook extensive research into the current state of financial inclusion in South Africa in an attempt to unpack the root causes of financial exclusion, and suggest a path forward that incorporates both government and the private sector.  As a result, BCG has developed an innovative new approach and framework for thinking about, measuring, and improving financial inclusion which aims to assist policy makers and practitioners in identifying key issues, and developing initiatives, to improve delivery of financial services to low income segments of society. 

Join the Centre for Dynamic Markets (CDM) for the launch of BCG's official report "Improving Financial Inclusion in South Africa" where key findings from the report and the new framework will be shared and discussed. 


Adam Ikdal, Managing Partner: BCG South Africa 

Euvin Naidoo, Partner and Managing Director: BCG South Africa

Reshma Sheoraj, Director of Insurance: National Treasury

Khulekani Mathe, Head of Financial Inclusion: Banking Association of South Africa

Additional Info:

​Registration: 17:15

Start: 18:00

Ends: 19:30

Cocktails served after the event

Please engage with us on Twitter: @GIBS_SA | #gibsforum, #gibsconference, #gibsevent, #gibsmba
  • Professor Lyal White

    Prof. Lyal White is the founding director of the Centre for Dynamic Markets (CDM) at the Gordon Institute of Business Science (GIBS), University of Pretoria, where he is an Associate Professor in International Business focusing on political economy and strategy in Africa, Asia and Latin America.

    Prof. White is widely published in news media, academic journals and books, most recently as co-editor of "The Changing Dynamics of International Business in Africa" (Palgrave Macmillan, 2015), "Africa-to-Africa Internationalisation" (Palgrave MacMillan, 2016) and chapter contributor of "Africans Investing in Africa" (Palgrave Macmillan, 2015). He has worked in a range of sectors covering themes from investment rationale, strategy, competitiveness and general management in Dynamic Markets to reform, growth and development, and comparative politics in Africa and Latin America. He is also coordinating research and dialogue geared toward improving Africa's political and commercial relations with Latin America and understanding the role of new players in Africa and the world.


    Comparative political economy and strategic thinking in the context of International Business in Africa and Latin America are his principal areas of focus. Related to this, a key area of interest lies in understanding the exciting but complex environment of business in Dynamic Markets, and what is required by firms and individuals to improve their competitive performance in new markets. Through the lens of institutions and how institutional evolution underpins economic performance, Prof. White has developed the Dynamic Market Index (DMI), which measures and compares institutional progress and performance in markets across the globe. His research and writing emphasises contextually-driven strategy, which is evident in the many academic and executive programmes he runs, not to mention his advisory work.

    Prof. White has lived and worked in South Africa, Rwanda, Argentina, Colombia, Morocco and the US, and is associated with a number of institutions across the globe. He has also taught at the University of Cape Town in South Africa, Universidad de Los Andes in Colombia, Al Akhawayn University in Morocco, Science Po – Bordeaux, France, and at the Kelly School of Business - Indiana University. Prof. White lectures regularly at CEDEP in Fontainebleau, France, Strathmore Business School in Kenya, and was a Visiting Scholar at the Center for Latin American studies (CLAS) at UC Berkeley in the US.

    Prof. White is committed to enhancing cultural understanding between countries and building commercial and political ties between Africa and the world. He is of the firm belief that strong institutional and cultural understanding will help harness development and long-term prosperity for the masses in these dynamic regions.

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