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Leadership: CEO: own the crisis or it will own you

The terrible press for GM keeps coming. The New York Times reported this week that GM lied to grieving families about the reasons for their loved ones’ deaths and even aggressively threatened families should they sue the company. This comes on top of recent revelations that GM officials knew about the faulty and deadly ignition switch issue in the Chevy Cobalt for years before recalling the cars. All this hits only months into Mary Barra’s tenure as CEO. While GM’s crisis is dramatic and specific, the crisis and the way Barra is handling it offer a broad array of lessons and a fair dose of controversy about what good leadership looks like and how some in the media judge male and female leaders differently.

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