Prof Louise Whittaker

Professor Louise Whittaker
Prof Louise Whittaker

I am an expert on strategy, governance and ethics, particularly in relation to organisations and information systems. Governance cannot be meaningful without ethics, and both are essential to successful strategies and projects.


I also have extensive experience and interest in qualitative and phenomenological research.

As such, I have supervised 3 completed PhDs and over 100 MBA research reports, many of them in these areas, as well as conducting my own published research, and strategic consultancy work. I am an associate editor for the Information Systems Journal, a major international journal.


I have managed a multi-disciplinary team of academics and administrators in the delivery of an academic programme comprising multiple postgraduate degrees and diplomas, delivered to hundreds of students. working directly with Deans and Directors at senior levels in an internationally-accredited academic institution. I have extensive experience with curriculum design and international accreditation processes for business schools.


In summary, my specialties are information systems strategy, governance, ethics and organisational effects; research supervision; qualitative research; phenomenology; applied ethics.


​Full-time faculty

Published Research

Publications in peer-reviewed or refereed journals

Heil, D and Whittaker, L. (2011) What is Reputation, Really?, Corporate Reputation Review, 14(4), pp. 262-272.

Whittaker, L., van Zyl, J. and Soicher, A., (2011) What is the point of the Point-of-Care?  A case study of user resistance to a clinical information system, Telemedicine and e-health, 17(1), 55-61.

Schraader, D. and Whittaker, L. (2010) Debt Financing the Capital Requirements of Informal Market Traders, South African Journal of Economic and Management Sciences, 13(3), 329-344.

Du Preez, J., Beswick, C., Whittaker, L. and Dickinson, D. (2010) The employment relationship in the domestic workspace in South Africa: beyond the apartheid legacy, Social Dynamics, 36(2), 395 – 409. 

Ngiba, CN, Dickinson, D., Whittaker, L. and Beswick C. (2009) Dynamics of trade between the formal sector and informal traders, South African Journal of Economic and Management Sciences, 12(4), 42-474. 

Whittaker, L and Gordon-Brown C (2008) When a sure thing goes awry: the implementation of ERP at IST Ltd, Management Dynamics, 17(2), 27-39. 

Introna, L. & Whittaker, L (2006) Power, Cash and Convenience: Translations in the political site of the ATM, The Information Society, 22(5), 325-340. 

Whittaker, L (2005) Information Systems Evaluation: A Post-Dualist Interpretation, South African Computer Journal, 35, 132-142. 

Whittaker, L (2004) Theory-Based Information Systems Research: The Role of Phenomenological Hermeneutics, South African Computer Journal, 33, 98-110. 

Heil, Maxwell & Whittaker (2003) Towards the Very Nature of Corporate Strategy, South African Journal of Business Management, 34(1). 

Whittaker, L. (1996) The Evaluation of BPR Projects in South Africa, South African Computing Journal, no. 16. 

Remenyi, D. and Whittaker, L. (1996) Management of Information Technology In South Africa: Initiatives In The mid-1990's, South African Journal of Business Management, 26(4). 

Remenyi, D. and Whittaker, L. (1995) Some aspects of the evaluation of business process re-engineering projects, De Ratione, 9(1). 

Remenyi, D. and Whittaker, L. (1994) Costs and Benefits of Business Process Reengineering, Business Change and Reengineering, 2(2). 


Books and/or chapters in books (peer reviewed, edited, DHET approved)

Heil, D. and Whittaker, L. (2008) Companies are Works: Strategy as Deconstruction and Reconstruction of a World, in   Lucas D. Introna, Fernando Ilharco, Eric Fäy [eds], Phenomenology, Organisation, and Technology pp 143-164, Universidade Católica Editora: Lisbon.

Heil, D. and Whittaker, L. (2007) An Ontological Foundation for Strategic Management Research: the role of narrative, in David J. Ketchen, Jr. and Donald D. Bergh [eds] Research Methodology in Strategy and Management, vol 4,  pp. 369-397, Elsevier:  Amsterdam.

Introna & Whittaker (2004) Truth, Journals, and Politics: The case of the Management Information Systems Quarterly, in Relevant Theory and Informed Practice: Looking forward from a 20 Year Perspective in IS Research, [eds] , Truex et al., Kluwer,Boston Mass.

Introna & Whittaker (2002) The Phenomenology of Information Systems Evaluation: overcoming the subject/object dualism, in Global and Organizational Discourse about Information Technology, [eds] Wynn, Whitley, Myers & DeGross, Kluwer: Boston, Mass. 

Remenyi, D. and Whittaker, L. (1996) The evaluation of business process re-engineering projects, in Investing in Information Systems, [ed] Willcocks, L, Chapman and Hall: London.


Contact Details
  • BCom (cum laude) (WIts)
  • MCom (Wits)
  • MA (cum laude) (Applied ethics) (Wits)
  • PhD (UP)
Fields of Interest
  • Critical interpretations of information systems and management issues
  • Qualitative research methodolgy
  • Phenomenology
  • Applied ethics

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